Contact Information

Tickets and Customer Service:

Mon-Fri 10-5PM and Sat 12:30-4:30PM 

Symphony Hall
301 Massachusetts Avenue
Boston, MA 02115

Boston Symphony Hall Box Office 
June 17 – Sep. 15 Symphony Hall Summer Box Office Hours
Monday – Friday: 10am-5pm

Box Office Fall/Winter/Spring Hours (Resuming on Sep. 15, 2019)
Monday-Friday:  10am-6pm -- unless there is a performance scheduled.  If so, we remain open until a half-hour after concert time.
Saturday: 4:30pm-8:30pm - Except if a concert is not scheduled.  On those days the Box Office will be closed on Saturday.
Sunday:   Closed, unless there is a concert scheduled.  If so, we generally open 2 hours before concert time.

297 West Street
Lenox, MA 01240

Tanglewood Box Office in Lenox, MA
Monday – Friday 10am-6pm or Intermission
Saturday 9am- 6pm or Intermission
Sunday 10am-6pm or Intermission
For most Ozawa Hall concerts the Box Office opens 3 hours in advance.

Please note: The Tanglewood Box Office closes at the end of intermission, or 30 minutes after the start of a performance if there is no intermission.  After the Box Office closes, any remaining will-call tickets will be moved to the Main Gate for late pick-up. The Main Gate is located at 297 West Street.  You may not enter the grounds without a ticket. Tickets cannot be purchased after the box office closes.

Snow Line Information: 

Tanglewood Concert Line: 
The Tanglewood Concert line is updated daily during the Tanglewood Season with information about the days performances. 

To Make a Donation: 

(M-F 9AM-5PM)

Group Sales: 
617-638-9345 or 800-933-4255

Main Line: 
(M-F 9AM-5PM)

Tanglewood Switchboard:  


Access Information for Patrons with Disabilities: 


2019 Symphony Hall Shop Holiday Hours:
Open 3-6pm December 6, 13, 20
Open 11am-6pm December 8 & 9, 15 & 16, 22 & 23

Symphony Hall Hours Shop during BSO Season:
Every Thursday & Saturday - 3:00PM - 6:00PM
Performances when the Cafe is open - 5:30PM through intermission
Performances when the Cafe is closed - hall doors through intermission

Symphony Hall Shop Hours for Holiday Pops:
Thursday & Friday 3-9PM
Saturday & Sunday 10AM-8:30PM
Monday, Tuesday, Wednesday open 1 hour before a concert.

Tanglewood Information: 
413-637-5180 is the only official online source for purchasing tickets to performances and events at Symphony Hall and Tanglewood. If you do not see listed in your web browser's address bar when viewing the performance schedule and purchasing tickets, please close your browser and visit

** Please note that all ticket purchases are final. Tickets are non-refundable. Please make sure you have selected the correct tickets for the performance(s) you would like to attend. **