Symphony Hall Customer Service

Tickets and Customer Service:
Mon-Fri 10-5PM and Sat 12:30-4:30PM 

Symphony Hall Box Office Hours:
The Symphony Hall Box Office is open from 10am until 6pm Mondays through Fridays, or until a half-hour after concert time on evenings when a performance is scheduled. The Box Office is open 4pm-8:30pm on Saturdays, but if there is no Saturday concert the Box Office is closed. If there is an early Saturday or a Sunday performance, the Box Office is generally open two hours before concert time.

Tanglewood Box Office Hours:
The Tanglewood Box office in Lenox, MA is closed for the season, please check back for 2017 Tanglewood information!

Symphony Hall:
301 Massachusetts Avenue

Boston, MA 02115

297 West Street
Lenox, MA 01240

Snow Line Information:

Tanglewood Concert Line: 
The Tanglewood Concert line is updated daily during the Tanglewood Season with information about the days performances. 

To Make a Donation: 

(M-F 9AM-5PM)

Group Sales: 
617-638-9345 or 800-933-4255

Main Line: 
(M-F 9AM-5PM)

Tanglewood Switchboard:  


Access Information for Patrons with Disabilities: 


Symphony Hall Hours Shop during BSO Season:
Every Thursday & Saturday - 3:00PM - 6:00PM
Performances when the Cafe is open - 5:30PM through intermission
Performances when the Cafe is closed - hall doors through intermission

Symphony Hall Shop Hours for Holiday Pops:
Thursday & Friday 3-9PM
Saturday & Sunday 10AM-8:30PM
Monday, Tuesday, Wednesday open 1 hour before a concert.

Tanglewood Information: 
413-637-5180 is the only official online source for purchasing tickets to performances and events at Symphony Hall and Tanglewood. If you do not see listed in your web browser's address bar when viewing the performance schedule and purchasing tickets, please close your browser and visit

** Please note that all ticket purchases are final. Tickets are non-refundable. Please make sure you have selected the correct tickets for the performance(s) you would like to attend. **