Safe In Sound
New Information and Updates to Health and Safety Protocols at Tanglewood This Summer
In support of regulations set by the Tri-Town Health Department and the Lenox and Stockbridge health boards, Tanglewood will limit attendance capacity to 9,000—50% of its usual capacity of 18,000; this represents a significant increase over the previously announced attendance cap of 25%.
Tanglewood will now maintain three-feet physical distancing between patron parties seated in the koussevitzky music shed for all BSO-related performances, July 9-August 16; Tanglewood to welcome up to 2,400 patrons in the Shed and 6,600 patrons on the lawn for these performances.
Although mask wearing and physical distancing are no longer required, both measures are recommended for patrons who are unvaccinated per guidelines from the centers for disease control and prevention.
In order to ensure the health and safety of everyone at Tanglewood, we need your participation. Please review the new policies and procedures that will be part of your experience so we can welcome everyone back to the grounds this summer.
STAY AT HOME GUIDELINES
Stay at Home If: You are sick or have COVID-19 symptoms (such as fever, a sore throat, chills, cough, shortness of breath, congestion, nausea, or vomiting).
You’ve been in close contact with an individual diagnosed with COVID-19 or exhibiting COVID-19 symptoms within the past 14 days.
You’ve been directed to self-isolate or quarantine by a health care provider or public health official. Please follow the CDC guidelines and any relevant state travel guidelines.
You are awaiting the results of a COVID-19 test.
In adherence with current CDC guidelines, masks are not required for fully-vaccinated concertgoers and grounds visitors. Concertgoers and grounds visitors that are not fully-vaccinated are asked to follow the latest masking CDC guidelines.
In consideration of patrons of all ages, including children—for whom entry under age 18 is free—Tanglewood will not require vaccinations for entrance to the grounds.
HAND WASHING & SANITIZING
Wash your hands often with soap and water for at least 20 seconds, especially after using the restroom, before eating, and after blowing your nose, coughing or sneezing. Hand sanitizer will be widely available on the Tanglewood grounds.
There will be secure contactless mobile ticketing for 2021, which will reduce physical touchpoints on the grounds. More traditional ticket delivery options will also be available. We recommend buying tickets ahead of time wherever possible to further reduce contact.
The BSO will limit crowd capacity in accordance with local regulations. We have safety plans in place for managing your arrival and exit which includes having additional safety officers and audience support staff to reduce congestion and crowding in high traffic areas.
This summer you will see new signage to help with your wayfinding experience. There will be lawn aisles for enhanced pedestrian circulation.
All public events will take place within the immediate vicinity of the Koussevitzky Music Shed. Buildings outside of this zone, including Ozawa Hall and the Linde Center for Music and Learning, will be closed to the public for the summer. However, all outdoor areas will be accessible so visitors can enjoy Tanglewood’s natural beauty.
All Tanglewood public restrooms have been upgraded with ventilation equipment to maintain COVID-19 and building code standards for airflow, pressurization, and exhaust. Restroom attendants, specifically trained in COVID-19 safety protocols, will monitor conditions and manage cleaning and sanitation of the facilities.
SEATING & PERFORMANCE PROTOCOLS
We are reducing the seating capacity of the Koussevitzky Music Shed as well as its lawn seating area to roughly 50%. Seating in the Shed will be physically distanced by maintaining empty seats between parties. While there will not be enforced distancing on the lawn, the reduced lawn capacity will allow for greater available space in the perimeter areas of the lawn during sold-out concerts.
Concert programs will not exceed 80 minutes and will be presented without intermission. All public performances will take place in the open-air Koussevitzky Music Shed and utilize expansive outdoor spaces surrounding the Shed. Upgrades to indoor air ventilation and filtration provide improved conditions for all indoor spaces. To reduce potential aerosol transmission, certain programmatic elements, such as vocal music, will not take place.
Please note: Ticket delivery will be delayed until June in order to accommodate possible changes in physical distancing policies.
FOOD SERVICE & RETAIL OPERATIONS
Tanglewood will introduce a new mobile ordering system for food and beverage that will feature contactless delivery or pick-up dining options at select locations. Two dining locations will provide covered, outdoor, and physically distanced table seating. The same new mobile ordering system for food and beverage will be used for retail purchases, as the Glass Houses will be closed to avoid indoor congregation. Items will be available for pickup at a tent near Tanglewood’s Main Gate.
OTHER WAYS WE’RE MAKING TANGLEWOOD SAFE
Staff will take part in rigorous training to ensure familiarity with all safety protocols and procedures and provide for safe patron compliance.
Orchestra and staff will follow COVID protocols including regular health screenings, universal mask wearing and following physical distancing requirements.