Contact Us

Tickets and Customer Service:
888-266-1200
Mon-Fri 10-5PM and Sat 12:30-4:30PM
customerservice@bso.org 

Symphony Hall Box Office Hours: The Symphony Hall Box Office is open from 10am until 6pm Mondays through Fridays, or until a half-hour after concert time on evenings when a performance is scheduled. The Box Office is open 4pm-8:30pm on Saturdays, but if there is no Saturday concert the Box Office is closed. If there is an early Saturday or a Sunday performance, the Box Office is generally open two hours before concert time. 

Tanglewood Box Office Hours: 
The Tanglewood Box office in Lenox, MA is closed for the season, please check back for 2017 Tanglewood information!

Symphony Hall
301 Massachusetts Avenue
Boston, MA 02115

Tanglewood
297 West Street
Lenox, MA 01240  

Snow Line Information: 
617-638-9495

Tanglewood Concert Line: 
413-637-1666
The Tanglewood Concert line is updated daily during the Tanglewood Season with information about the days performances. 

To Make a Donation: 
617-638-9267
friendsofthebso@bso.org
friendsofthepops@bso.org
friendsoftanglewood@bso.org

Subscriptions: 
888-266-7575
(M-F 9am-5pm)
subscriptions@bso.org

Group Sales: 
617-638-9345 or 800-933-4255

Main Line: 
617-266-1492
(M-F 9am-5pm)

Tanglewood Switchboard: 
413-637-1600 

TDD/TYY: 
617-638-9289

Access Information for Patrons with Disabilities: 
617-638-9431

Shop: 
617-638-9383
shop@bso.org

Symphony Hall Hours Shop during BSO Season:
Every Thursday & Saturday - 3:00 pm - 6:00 pm
Performances when the Cafe is open - 5:30 pm through intermission
Performances when the Cafe is closed - hall doors through intermission

Symphony Hall Shop Hours for Holiday Pops:
Thursday & Friday 3pm-9pm
Saturday & Sunday 10am-8:30pm
Monday, Tuesday, Wednesday open 1 hour before a concert.

Tanglewood Information: 
413-637-5180

Glass House I (at Main Gate)
July 7-August 27
Phone: 413-637-5250
Monday-Thursday: 10:00am-4:00pm
Friday: 10:00am-approximately 11:30pm
Saturday: 9:00am-approximately 11:30pm
Sunday: noon-5:30pm
Hours are subject to change.

Glass House II (at Highwood Gate)
July 7-August 27
Phone: 413-637-5255
Friday: 5:30pm through post-concert
Saturday: 9:00am-1:00pm and
5:30pm through post-concert
Sunday: noon-5:30pm
Hours are subject to change.

GLASS HOUSE HOURS FOR AUGUST 28-SEPTEMBER 23:

Monday 28-Aug
Glass House 1: closed
Glass House 2: closed
Tuesday 29-Aug
Glass House 1: 3pm - end of concert
Glass House 2: 5 pm - end of concert
Wednesday 30-Aug
Glass House 1: 3pm - end of concert
Glass House 2: 4 pm - end of concert
Thursday 31-Aug
Glass House 1: closed
Glass House 2: closed
Friday 1-Sep
Glass House 1: 3pm - end of concert
Glass House 2: 4 pm - end of concert
Saturday 2-Sep
Glass House 1: 3pm - end of concert
Glass House 2: 5 pm - end of concert
Sunday 3-Sep
Glass House 1: noon - 5 pm
Glass House 2: noon - 5 pm 

The Tanglewood Visitors Center
The Tanglewood Visitors Center is your source for Tanglewood information. Stop by for general information, literature, and Archives displays between July 1 and August 28. 
Hours Monday-Thursday: 10:00am-5:00pm Friday: 10:00am-intermission 
Saturday: 9:00am-intermission 
Sunday: noon-5:00pm
Located in the Tanglewood Visitors Center, the BSO Archives Exhibit features a permanent collection on the history of Tanglewood, and this year, an exhibit that commemorates the 75th anniversary of the Tanglewood Music Center.

BSO.org is the only official online source for purchasing tickets to performances and events at Symphony Hall and Tanglewood. If you do not see BSO.org listed in your web browser's address bar when viewing the performance schedule and purchasing tickets, please close your browser and visit www.BSO.org

** Please note that all ticket purchases are final. Tickets are non-refundable. Please make sure you have selected the correct tickets for the performance(s) you would like to attend. **