Regarding Coronavirus Concerns

Updated: April 8, 2020

The 2020 Boston Pops spring season, which was to take place May 16–June 13, has been canceled due to ongoing concerns over the spread of COVID-19. The 2020 Boston Pops season was designed as a celebration of Keith Lockhart’s 25th anniversary season; this special recognition of Mr. Lockhart’s enormous contribution to the Pops as its leader since 1995 will now take place during the 2021 Boston Pops spring season.

A near-unprecedented moment in the 135-year history of the Boston Pops, the cancellation of the upcoming season is the first time an entire season of the famed ensemble has been canceled since 1890; that year there were no Boston Pops concerts due to the fact that the managers at the time were unable to procure a liquor license.

Updates on the 2020 Boston Pops Fireworks Spectacular and 2020 Tanglewood Season

The Boston Symphony Orchestra is in daily conversations to assess the advisability of proceeding with all its upcoming programming over the next few months, including the 2020 Boston Pops Fireworks Spectacular and the 2020 Tanglewood season, in connection with the spread of COVID-19. We are currently weighing all the possible scenarios for these major summertime offerings and are planning to make a final decision about them by mid-May. Whatever decisions are made regarding this year’s Boston Pops Fireworks Spectacular and Tanglewood season, they will be reached following recommendations over the next several weeks from the Centers for Disease Control and Prevention (CDC) and World Health Organization (WHO), as well as in close consultation with the Commonwealth of Massachusetts and City of Boston.

We want to assure all Boston Pops Fireworks Spectacular and Tanglewood fans that the Boston Symphony Orchestra, Inc. (parent company to Boston Pops) will monitor the above-mentioned recommendations daily and proceed carefully and cautiously in the decision-making process, while keeping the public up-to-date through press announcements and periodic messaging at www.bso.org and on all the orchestra’s social media channels once the decisions are made in May. The Boston Symphony Orchestra will always hold the health and well-being of its audiences, musicians, staff, guest artists, and the entire BSO and Pops communities as the highest priority in its decision-making regarding all the organization’s performance and event schedules in Boston and the Berkshires.

Additional Performances/Events Canceled in Boston and the Berkshires
Several Tanglewood Learning Institute spring season activities, to have taken place in May at the Linde Center at Tanglewood, have also been canceled (please note: the TLI’s summer schedule that is part of the 2020 Tanglewood season is scheduled to proceed as planned). The canceled activities for the month of May include:

  • TLI Focal Point: Photography sessions, May 2, 9, and 16
  • TLI Talks Series: Beyond the Muse, May 3 and 10
  • TLI Cinematics: presentation of Echo in the Canyon, May 7
  • TLI Immersion Weekend: Historic Artists’ Homes, May 15–17
  • TLI Taste: Around the World, May 28
  • TLI: African Drumming and Dancing Workshop, May 28
  • The 15th anniversary of the Berkshire International Film Festival, May 29-31

Information about the Tanglewood Learning Institute can be found at www.tli.org. Information about the Berkshire International Film Festival can be found at www.biffma.org/fall-festival. In addition, the Berkshire Choral International’s performance that was scheduled to take place on June 6 in Ozawa Hall is being postponed until 2021, date to be determined; additional information can be found at www.berkshirechoral.org.

Ticketholders to these concerts have several options:

  • Ticket Exchanges (by way of gift certificates or future performances)
  • Donate your ticket. Make a donation in the amount of the ticket purchased (and receive a tax deduction for the total ticket value).
  • Request a refund for the value of the ticket purchased.

For further information about ticket accommodations or to request further information about the concert cancellations, patrons can contact the BSO’s Customer Service Department at customerservice@bso.org or call 617-266-1200. The Symphony Hall and Tanglewood box offices are closed for in-person inquiries during this time. The Boston Pops ticketing sales office will remain open during this period of concert cancellations. Please also note that during this time there will be significant delays in ticket delivery. We appreciate your understanding.

For questions related to Groups and Group Sales, please contact: groupsales@bso.org

Due to the financial impact of concert cancellations on the Boston Pops Orchestra, we ask patrons, whenever possible, to consider donating their tickets back to the orchestra and receiving a receipt for a tax-deductible donation equal to the total ticket value. Otherwise, the Pops is also offering a credit towards a future performance. An additional option being offered is a refund for the value of the tickets purchased.


Updated March 18, 2020

Due to concerns over the COVID-19 virus, the BSO has extended performance and event cancellations at Symphony Hall in Boston and the Linde Center at Tanglewood. Cancelled events include all BSO performances through Saturday, May 2, and any additional events scheduled in Symphony Hall. As always, the safety and security of our guests, musicians, and employees is our highest priority.

The BSO will be offering a wide variety of audio and video options during this time of performance and event hiatus.
Starting March 23, WCRB will present "BSO Encores: Nightly at 8," spotlighting favorite Boston Symphony Orchestra live-recorded broadcasts from the past five seasons.
BSO at Home will feature ongoing musical offerings for the community, starting March 23.

Ticketholders to these concerts have several options:

  • Ticket Exchanges (by way of gift certificates or future performances)
  • Donate your ticket. Make a donation in the amount of the ticket purchased (and receive a tax deduction for the total ticket value).
  • Request a refund for the value of the ticket purchased.

For further information about ticket accommodations or to request further information about the concert cancellations, patrons can contact the BSO’s Customer Service Department at customerservice@bso.org or call 617-266-1200. The Symphony Hall and Tanglewood box offices are closed for in-person inquiries during this time. Please also note that during this time there will be significant delays in ticket delivery. We appreciate your understanding.

For questions related to Groups and Group Sales, please contact: groupsales@bso.org

Beyond the BSO’s activities at Symphony Hall, all March public events, including those of the Celebrity Series of Boston and Boston Speaker Series, are canceled. Patrons of the Celebrity Series of Boston should email boxoffice@celebrityseries.org. Patrons of the Boston Speaker Series are asked to hold on to their tickets for the March 16 and 18 lectures, which will be honored at a future rescheduled date.

Thank you for your support during this difficult and unprecedented event. We regret the inconvenience to you. We very much look forward to welcoming you back soon.


The BSO’s decision to cancel performances has been influenced by recommendations in general from the Centers for Disease Control and Prevention (CDC), World Health Organization (WHO), City of Boston, or the Commonwealth of Massachusetts, ongoing official news reports, and an abundance of concern for what the organization can do to best ensure the well-being of everyone in the BSO community.

The BSO is exploring the possibility of periodically sharing performance video—including archival video releases—with all its patrons during this period of time when Symphony Hall will be closed.

"The Boston Symphony Orchestra’s decision to cancel all Symphony Hall and Linde Center performances over the next two weeks had to be made out of our utmost concern for the safety and well-being of the BSO community at large," said Mark Volpe, BSO President and CEO. "We encourage everyone in our music community and beyond to follow all health recommendations of the CDC, WHO, the City of Boston, and the Commonwealth of Massachusetts concerning COVID-19, and to take great care of themselves to stay healthy and avoid contact with the virus."