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Contact

  • Please note that our Ticketing and Customer Service email and phone lines will be closed on Monday, April 15, in observation of Patriots’ Day.

Ticketing and Customer Service (By Phone and Email)

Customer Service and Ticketing Phone Line

617-266-1200
888-266-1200 (toll-free)
Monday-Friday: 10am-4pm
Saturday:
12:30pm-4:30pm
customerservice@bso.org

Subscriptions Office Phone Line

617-266-7575
Monday-Friday: 10am-4pm
The subscriptions phone line is closed Saturday and Sunday.

Symphony Hall Box Office (In Person)

Symphony Hall
301 Massachusetts Avenue
Boston, MA 02115

We have modified our Box Office processes for the 2023-24 performance season, and the in-person box office at Symphony Hall will abide by the hours below. During hours when the Box Office is closed, tickets will be available for purchase online at bso.org/events, and by phone at the hours listed above.

Box Office Hours for the week of April 7, 2024:
Sunday, April 7: 11:30am-3:30pm
Monday, April 8: Closed
Tuesday, April 9: 4:30pm-8:30pm
Wednesday, April 10: Closed
Thursday, April 11: 12pm-8pm
Friday, April 12: 10am-8:30pm
Saturday, April 13: 10am-8:30pm

Box Office Hours for the week of April 14, 2024:
Sunday, April 14: 10:30am-2:30pm
Monday, April 15: Closed
Tuesday, April 16: 4:30pm-8:30pm
Wednesday, April 17: 4:30pm-8:30pm
Thursday, April 18: 9am-8pm
Friday, April 19: 10am-8pm
Saturday, April 20: 12:30pm-8:30pm

Tanglewood Box Offices (In Person)

Main Gate Box Office
The Main Gate Box Office will open on Saturday June 8, 2024 from 12pm-6pm
Sundays: 11am-intermission on Shed concert evenings or 6pm on non-concert days
Monday-Friday: 12pm-6pm or intermission on Shed concert evenings
Saturdays from June 8-June 29: 12pm-6pm or 8pm on Shed concert evenings
Saturdays from July 6-August 24: 9am-intermission on Shed concert evenings

The Bernstein Box Office at Ozawa Hall
Open 5:30pm – 8:30pm on the evenings of events in Ozawa Hall

Linde Center Box Office
Opens 60 minutes prior to start time

Tanglewood
297 West Street
Lenox, MA 01240

Tanglewood Text Line: 413-881-1919
To help serve you better in the summer, you can text us with any questions, comments, or concerns. This service is available only from when the gates open through intermission of the performance. This text line is only in use during the Tanglewood season. For assistance, please reach out to us by phone or email.