Contact
Ticketing and Customer Service (By Phone and Email)
Phone Hours:
Monday-Friday: 10am-4pm
Saturday: 12:30pm-4:30pm
Phone: 617-266-1200
888-266-1200 (toll-free)
Email: customerservice@bso.org
Tanglewood Text Line: 413-881-1919
To help serve you better this summer, you can text us with any questions, comments, or concerns. This service is available only from when the gates open through intermission of the performance. This text line is only in use during the Tanglewood season. For assistance, please reach out to us by phone or email.
Symphony Hall Box Office (In Person)
Please Note: We have modified our Box Office processes for the 2022-23 performance season, and the in-person box office at Symphony Hall will abide by the hours below. During hours when the Box Office is closed, tickets are available for purchase online at bso.org/events, or by phone at the hours listed above.
Box Office Hours for the week of March 26, 2023:
Sunday, March 26: 11:30am-3:30pm
Monday, March 27: CLOSED
Tuesday, March 28: 10am-5pm
Wednesday, March 29: 8:30am-12:30pm
Thursday, March 30: 8:30am-12:30pm
Friday, March 31: 8:30am-12:30pm, 4:30pm-8pm
Saturday, April 1: 8:30am-12:30pm, 4:30pm-7:30pm
Box Office Hours for the week of April 2, 2023:
Sunday, April 2: 12:30pm-7:30pm
Monday, April 3: 3:30pm-7:30pm
Tuesday, April 4: 4:30pm-8:30pm
Wednesday, April 5: CLOSED
Thursday, April 6: 12pm-8pm
Friday, April 7: 10am-6pm
Saturday, April 8: 12:30pm-8:30pm
Symphony Hall
301 Massachusetts Avenue
Boston, MA 02115
Tanglewood Box Offices (In Person)
Please Note: The Tanglewood Box Offices will open for the summer season beginning Saturday, June 10, 2023.
Main Gate Box Office
Beginning Saturday, June 10, 2023
Monday–Friday: 12pm–6pm or intermission on concert night
Saturdays June 10–July 1, August 26–September 2: 12pm–6pm or intermission on concert day
Saturdays July 8–August 19: 9am–intermission
Sundays: 11am–6pm or intermission
Ozawa Hall Box Office
Beginning Wednesday, June 28, 2023
5:30pm-8:30pm on concert nights
Tanglewood
297 West Street
Lenox, MA 01240