Contact

Ticketing and Customer Service (By Phone and Email)

Customer Service and Ticketing Phone Line

617-266-1200
888-266-1200 (toll-free)
Monday-Friday: 10am-4pm
Saturday: 12:30pm-4:30pm
customerservice@bso.org

Subscriptions Office Phone Line

617-266-7575
Monday-Friday: 10am-4pm
The subscriptions phone line is closed Saturday and Sunday.

Symphony Hall Box Office (In Person)

Symphony Hall
301 Massachusetts Avenue
Boston, MA 02115

We have modified our Box Office processes for the 2023-24 performance season, and the in-person box office at Symphony Hall will abide by the hours below. During hours when the Box Office is closed, tickets will be available for purchase online at bso.org/events, and by phone at the hours listed above.

Box Office Hours for the week of December 3, 2023:
Sunday, Dec. 3: 11:30am-3:30pm
Monday, Dec. 4: Closed
Tuesday, Dec. 5: Closed
Wednesday, Dec. 6: 4pm-8pm
Thursday, Dec. 7: 12pm-8pm
Friday, Dec. 8: 12pm-8pm
Saturday, Dec. 9: 9am-8pm

Box Office Hours for the week of December 10, 2023:
Sunday, Dec. 10: 9am-3:30pm
Monday, Dec. 11: Closed
Tuesday, Dec. 12: Closed
Wednesday, Dec. 13: 4pm-8pm
Thursday, Dec. 14: 12pm-8pm
Friday, Dec. 15: 12pm-8pm
Saturday, Dec. 16: 9am-8pm

Tanglewood Box Offices (In Person)

Linde Center Box Office
Opens two hours prior to concert time

Main Gate Box Office
Closed for the season

Ozawa Hall Box Office
Closed for the season

Tanglewood
297 West Street
Lenox, MA 01240

Tanglewood Text Line: 413-881-1919
To help serve you better in the summer, you can text us with any questions, comments, or concerns. This service is available only from when the gates open through intermission of the performance. This text line is only in use during the Tanglewood season. For assistance, please reach out to us by phone or email.