Contact

Ticketing and Customer Service (By Phone and Email)

Phone Hours:
Monday-Friday: 10am-4pm
Saturday: 12:30pm-4:30pm

Phone: 617-266-1200
888-266-1200 (toll-free)
Email: customerservice@bso.org

Tanglewood Text Line: 413-881-1919
To help serve you better this summer, you can text us with any questions, comments, or concerns. This service is available only from when the gates open through intermission of the performance. This text line is only in use during the Tanglewood season. For assistance, please reach out to us by phone or email.

Symphony Hall Box Office (In Person)

Please Note: We have modified our Box Office processes for the 2022-23 performance season, and the in-person box office at Symphony Hall will abide by the hours below. During hours when the Box Office is closed, tickets are available for purchase online at bso.org/events, or by phone at the hours listed above.

Box Office Hours for the week of March 19, 2023:
Sunday, March 19: 10:30am-2:30pm
Monday, March 20: 4:30pm-8:30pm
Tuesday, March 21: Closed
Wednesday, March 22: 3:30pm-7:30pm
Thursday, March 23: 12pm-8pm
Friday, March 24: 10am-8:30pm
Saturday, March 25: 12:30pm-8:30pm

Box Office Hours for the week of March 26, 2023:
Sunday, March 26: 11:30am-3:30pm
Monday, March 27: Closed
Tuesday, March 28: 10am-5pm
Wednesday, March 29: 8:30am-12:30pm
Thursday, March 30: 8:30am-12:30pm
Friday, March 31: 8:30am-12:30pm, 4:30pm-8pm
Saturday, April 1: 8:30am-12:30pm, 4:30pm-7:30pm

Symphony Hall
301 Massachusetts Avenue
Boston, MA 02115

Tanglewood Box Offices (In Person)

Please Note: The Main Gate Box Office will be open for ticket sales without service charges on March 9, 10, and 11, 2023. The Tanglewood Box Offices will open for the summer season beginning Saturday, June 10, 2023.

Main Gate Box Office
Thursday, Mar. 9: 10am–3pm
Friday, Mar. 10: 10am–3pm
Saturday, Mar. 11: 10am–3pm

Ozawa Hall Box Office
The Ozawa Hall Box Office is closed spring 2023.

Summer 2023

Main Gate Box Office
Beginning Saturday, June 10, 2023
Monday–Friday: 12pm–6pm or intermission on concert night
Saturdays June 10–July 1, August 26–September 2: 12pm–6pm or intermission on concert day
Saturdays July 8–August 19: 9am–intermission
Sundays: 11am–6pm or intermission

Ozawa Hall Box Office
Beginning Wednesday, June 28, 2023
5:30pm-8:30pm on concert nights

Tanglewood
297 West Street
Lenox, MA 01240