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BSO, Pops, Tanglewood, and Symphony Hall Logos


Main Telephone Number


Ticketing and Customer Service (By Phone and Email)

Customer Service and Ticketing Phone Line

888-266-1200 (toll-free)
Monday-Friday: 10am-4pm

Subscriptions Office Phone Line

Monday-Friday: 10am-4pm
The subscriptions phone line is closed Saturday and Sunday.

Symphony Hall Box Office (In Person)

Symphony Hall
301 Massachusetts Avenue
Boston, MA 02115

We have modified our Box Office processes for the 2023-24 performance season, and the in-person box office at Symphony Hall will abide by the hours below. During hours when the Box Office is closed, tickets will be available for purchase online at, and by phone at the hours listed above.

Box Office Hours for the week of May 12, 2024:
Sunday, May 12: Closed
Monday, May 13: Closed
Tuesday, May 14: Closed
Wednesday, May 15: 4pm-8pm
Thursday, May 16: 12pm-8pm
Friday, May 17: Closed
Saturday, May 18: 10am-6pm

Box Office Hours for the week of May 19, 2024:
Sunday, May 19: Closed
Monday, May 20: Closed
Tuesday, May 21: Closed
Wednesday, May 22: 4pm-8pm
Thursday, May 23: 12pm-8pm
Friday, May 24: 4pm-8pm
Saturday, May 25: 12pm-8pm

Tanglewood Box Offices (In Person)

Main Gate Box Office
The Main Gate Box Office will open on Saturday June 8, 2024 from 12pm-6pm
Sundays: 11am-intermission on Shed concert evenings or 6pm on non-concert days
Monday-Friday: 12pm-6pm or intermission on Shed concert evenings
Saturdays from June 8-June 29: 12pm-6pm or 8pm on Shed concert evenings
Saturdays from July 6-August 24: 9am-intermission on Shed concert evenings

The Bernstein Box Office at Ozawa Hall
Open 5:30pm – 8:30pm on the evenings of events in Ozawa Hall

Linde Center Box Office
Opens 60 minutes prior to start time

297 West Street
Lenox, MA 01240

Tanglewood Text Line: 413-881-1919
To help serve you better in the summer, you can text us with any questions, comments, or concerns. This service is available only from when the gates open through intermission of the performance. This text line is only in use during the Tanglewood season. For assistance, please reach out to us by phone or email.