Tanglewood Information
Health and Safety
Please read our health and safety protocols before visiting Tanglewood.
Accessible Seating and Services
Accessible seats and other accommodations are available by calling 617-638-9431 or emailing access@bso.org.
- Balcony levels of Ozawa Hall are not accessible by elevator. If you have difficulty climbing stairs, please inform the Box Office when purchasing tickets so we can provide you with orchestra-level seating.
- Learn more about accessible accommodations at Tanglewood.
Ordering Group Tickets
Groups of 20 or more receive discounted tickets to most Tanglewood concerts. Other group benefits include special event planning, personalized service, and flexible payment plans. For more details, call the Group Sales Office at 617-638-9345 or 800-933-4255.
Welcome Center
Located at the Main Gate next to the Box Office, this is your one-stop shop for general information, literature, and lost and found. For information, call 413-637-5180.
Children at Tanglewood
To minimize disruptions, children under 5 are not permitted in the Shed during concerts (except for Family Concerts) but may enjoy the music on the lawn.
Severe Weather Evacuation Policy
In the event of severe weather conditions, a coordinated campus-wide alert will be issued. Patrons and staff will be directed to shelters in a safe and orderly manner. We regret there can be no refunds, even in the event of inclement weather.
