Part Time and Temporary
Part Time, internships, and Temporary Positions Located at Symphony
Hall in Boston, MA
The Boston Symphony Orchestra is an Equal Employment Opportunity Employer
Responsible for operating point-of-sale terminals and handling all retail transactions accurately and efficiently.
- Must be able to work in a fast-paced environment and handle multiple tasks.
- Ability to remain calm under pressure is a must!
- Must be able to stand for several hours.
- Excellent customer service skills and a willingness to obtain knowledge of the inventory.
- Required to assist customers on the retail floor and help with merchandising projects as needed.
High School or Equivalent. 1-2 Years Retail Cashier experience a plus. Must be able to lift minimum 50 pounds. Background check is mandatory. Knowledge of classical music helpful.
Part time positions available; nights and weekends, Fridays 11:00 am - 4:30 pm
The Boston Symphony Orchestra Collegiate Ambassador program is a series of paid opportunities aimed primarily at Boston-area college students to provide logistical support and assistance to the BSO's Education and Community Engagement Department in the administration and execution of a variety of its programs over the course of the 2016-2017 concert season. Typical responsibilities include providing general support as needed for Education and Community Engagement programs held at Symphony Hall or offsite (with a focus on BSO Youth Concerts and Community Chamber Concerts); participants will be compensated at an hourly rate and with a small travel stipend (as applicable).
Collegiate Ambassadors will:
- Provide support to BSO staff at select Education & Community Engagement Programs, especially the Community Chamber Concerts and Youth Concerts series
- Receive compensation based upon an hourly rate (and any necessary travel needs)
- Receive job-readiness experience throughout the year
Participants must be enrolled in a Boston-area college. Students with access to transportation are encouraged to apply (for off-site program needs), and should be willing to carpool to and from events with other students in the program as needed. Participants must attend the September 22 orientation session at Symphony Hall.
Friday, September 15 Application deadline
Friday, September 22 Orientation session at Symphony Hall, 4:00-5:00 pm
2017-2018 Education & Community Engagement Activities include (but are not limited to) the following:
October 1, 2017 Franklin Park Concert (Boston, MA)
October 29, 2017 Concert for Very Young People (Boston, MA)
November 4, 2017 BYSO Family Concert, Symphony Hall (Boston, MA)
February 11, 2018 Community Chamber Concert (Jamaica Plain, MA)
March 7, 2018 BSO Youth Concert (Boston, MA)
March 8, 2018 BSO Youth Concert (Boston, MA)
March 9, 2018 BSO Youth Concert (Boston, MA)
March 10, 2018 BYSO Family Concert, Symphony Hall (Boston, MA)
April 14, 2018 BYSO Family Concert, Symphony Hall (Boston, MA)
*Additional dates will be communicated via email as they are added to the calendar throughout the year.
Corporate Partnerships Intern
The mission of the Boston Symphony Orchestra, Inc. is to foster
and maintain an organization dedicated to the making of music
consonant with the highest aspirations of the musical art, creating
performances and providing educational and training programs at the
highest level of excellence. Through six different components- the
Boston Symphony, the Boston Pops, Tanglewood, the Tanglewood Music
Center, the Tanglewood Festival Chorus, and Symphony Hall-the
organization brings music into the lives of millions of people
Each semester, the BSO's Corporate Partnerships department selects one intern to help support the day-to-day activities of a four-person team. On average, interns are in the office between ten to fifteen hours per week. This is an opportunity to make connections at the BSO, learn about corporate fundraising and marketing, and experience the work environment of a world-class, thriving arts institution.
Corporate Partnerships Intern Responsibilities include:
- Organize promotional collateral for annual sponsorship recaps
- Update and organize departmental archives including program books, brochures, and advertising materials
- Assist with preparation of major corporate sponsor-related and business partner-related events, including possible day-of preparation and assistance, on an as-needed basis
- Organize and execute mass-mailing projects
- Assist with donor benefit fulfillment as needed
- Other duties as assigned
- Must receive college credit for internship participation
- Strong attention to detail
- Strong communication skills
- Excellent organization skills
Box Office-Symphony Charge Representative - Part-Time
Provide customer service and sell tickets to patrons interested in attending Boston Symphony Orchestra and Boston Pops concerts presented at Symphony Hall and Tanglewood.
- Sell concert tickets at the BSO box office, or SymphonyCharge, to all concerts taking place at Symphony Hall and Tanglewood. This includes concerts presented by the Boston Symphony Orchestra and Boston Pops as well as concerts presented by independent promoters.
- Answer questions and assist subscribers with the purchase of subscriptions at the box office window.
- Accurately enter customer address and billing information into the Boston Symphony Orchestra database for use in tracking orders and in marketing efforts.
- Process ticket exchanges for patrons who are unable to attend a concert that is part of their subscription series: find replacement tickets for the customer, and ensure that the patron is aware of all exchange policies and how they may effect the transaction.
- Answer questions regarding performance content and ticket policies. Provide patrons with policy information for Symphony Hall and Tanglewood. Provide customers with policy information regarding outside concerts presented by independent promoters at Symphony Hall.
- Answer the Re-sale ticket line and post re-sales to Tessitura.
- Close out window at end of day and balance cash drawer.
i>Qualifications: Six months experience in call
center/customer-related work environment, preferably in a team
environment, flexibility regarding job functions and scheduling.
Skills: Basic typing skills and familiarity with personal
computers. Excellent problem solving and communication skills, the
ability to work effectively in a fast paced diverse team
environment, professional telephone manner. i>
i> i>Part-time 20-25 hours per week.
Some evenings and weekends required
Customer Service Representative- Part Time
The Boston Symphony Orchestra is looking for a Customer Service Representative in our Call Center to serve on our 2017 Telefundraising Campaign. You will be responsible for raising money for all three brands of the BSO- the BSO, Pops and Tanglewood. It is an excellent opportunity for hands on experience in one of the world's most successful non-profit performing arts organizations! The Call Center Representative will receive leads from our progressive dialing system and be responsible for roughly 100-200 calls per evening. Agent will make sure that patron inquiries and requests are handled appropriately as well as making sure that patron pledge information is correct regarding gift amounts, membership, addresses, e-mail addresses and telephone numbers.
Qualifications: Telefundraising and sales experience is a plus but a willingness to enthusiastically make the case for all three BSO brands is required as well as, at least, a general knowledge of the 18th - 21st century symphony orchestra repetoire. Candidates must also work a minimum of 18 hours per week. Scheduling is flexible but you must be able to work a minimum of 3-4 weekday evenings. An excellent phone manner is essential. Good typing skills and being comfortable in the Windows software environment is necessary.
The Boston Symphony Orchestra is an Equal Employment Opportunity Employer