Part Time and Temporary Jobs

Part Time, internships,  and Temporary Positions Located at Symphony Hall in Boston, MA
The Boston Symphony Orchestra is an Equal Employment Opportunity Employer 


Box Office-Symphony Charge Representative - Part-Time

Provide customer service and sell tickets to patrons interested in attending Boston Symphony Orchestra and Boston Pops concerts presented at Symphony Hall and Tanglewood. 

Responsibilities Include:
  • Sell concert tickets at the BSO box office, or SymphonyCharge, to all concerts taking place at Symphony Hall and Tanglewood. This includes concerts presented by the Boston Symphony Orchestra and Boston Pops as well as concerts presented by independent promoters.
  • Answer questions and assist subscribers with the purchase of subscriptions at the box office window.
  • Accurately enter customer address and billing information into the Boston Symphony Orchestra database for use in tracking orders and in marketing efforts.
  • Process ticket exchanges for patrons who are unable to attend a concert that is part of their subscription series: find replacement tickets for the customer, and ensure that the patron is aware of all exchange policies and how they may effect the transaction.
  • Answer questions regarding performance content and ticket policies. Provide patrons with policy information for Symphony Hall and Tanglewood. Provide customers with policy information regarding outside concerts presented by independent promoters at Symphony Hall.
  • Answer the Re-sale ticket line and post re-sales to Tessitura.
  • Close out window at end of day and balance cash drawer.
Qualifications: Six months experience in call center/customer-related work environment, preferably in a team environment, flexibility regarding job functions and scheduling.   Skills: Basic typing skills and familiarity with personal computers. Excellent problem solving and communication skills, the ability to work effectively in a fast paced diverse team environment, professional telephone manner. 

Part-time 20-25 hours per week.  
Some evenings and weekends required

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Boston Pops Office Intern

2017 Spring-Summer Internship Opportunity Boston Pops Intern/Volunteer

In addition to assisting in the day-to-day planning and operations of the Boston Pops, major responsibilities will include:

  • Playing an integral part in updating and launching live recordings database for artistic staff use
  • Organizing & responding to unsolicited artist submissions
  • Updating  artist information and maintaining databases
  • Assist the Operations department with Pops tour preparations, production inventory management, and administrative tasks
  • During Spring Pops: assisting on all aspects of artist hospitality and serving as a resource to guest artists, including: travel and hotel coordination, transportation schedules,  dressing room signs and amenities, and catering
  • Administrative duties including answering phones, copying music and programs, filing, etc.
  • Managing special projects as assigned by the Boston Pops staff

Requirements:

  • Excellent communication, organizational, writing and office skills
  • Ability to present his/herself professionally to world-renowned musicians
  • Initiative, enthusiasm, and ability to adapt quickly to a fast-paced environment
  • Ability to work under pressure and on multiple projects simultaneously
  • Sound computer knowledge, including Microsoft Office, multimedia programs, and internet/e-mail.
  • Knowledge of classical, jazz, and musical theater repertoire
  • Evening and weekend work required; including July 3-4.

Schedule (subject to change): 

  • Internship begins March 2017. All applicants must be available to remain in this internship until at least July 5, 2017.
  • March to April 2017: 8-10 hours per week (up to full time hours possible) during standard office hours M-F; hours are flexible.
  • April to mid-July 2017: 20 hours per week (up to full time hours possible) generally from Tues.-Sat; hours are flexible, but regular evening and Saturday work is required and intern must be available the week of July 4th.

Compensation: Unpaid position; college credit available upon request. This is an excellent opportunity to learn concert production and tour preparation for a major symphony orchestra and to network with professionals in the orchestra and entertainment industry.  

THE BOSTON POPS
America's Orchestra, founded in 1885, has two main seasons:  Holiday Pops, which runs during the month ofDecember and the Spring Pops season, which runs for six weeks early May through mid- June.   During this time, there are over 50 concerts performed in Symphony Hall and on the Esplanade, the season culmination is the Boston Pops Fireworks Spectacular on July 4th, a nationally broadcast concert from the Hatch Shell along the Charles River. www.bostonpops.org for more info.

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Press Office Intern Part-Time

Provide general and administrative support to Boston Symphony Orchestra Press Office for the spring 2017 semester, January-May 2017.

Responsibilities

  • Assist with administrative and organizational duties on behalf of the Press Office.
  • Read, clip and paste up BSO-related reviews and articles from newspapers, magazines, music journals and other daily and periodic publications as well as articles from the clipping service.
  • Assemble press kits for press conferences, special events, tours and general use.
  • Research information on performing artists, maintaining information sheets, photo files and biographies for visiting artists.
  • Assist with other special projects, as assigned by Press Office staff, including researching media outlets and journalists, writing blog and social media posts and researching and pitching select press
  • Accompany press during rehearsals and concerts as needed

Qualifications:
Attention to detail and follow-through skills essential. Excellent organizational and office skills. Must be able to work on multiple jobs simultaneously. Outgoing, pleasant, and accommodating, with strong communication skills. Experience with copier and fax useful.

Schedule (subject to change):
January-May 2017. 15-20 hours weekly.

Compensation:

College credit only; there is no stipend for this internship. Office deals with all aspects of publicity for Tanglewood, the Boston Symphony and the Boston Pops, so this position is ideal for someone who's interested in a career in public relations and wants to see what it takes to succeed in this exciting field.

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Sales Associate

Responsible for operating point-of-sale terminals and handling all retail transactions accurately and efficiently.

  • Must be able to work in a fast-paced environment and handle multiple tasks.
  • Ability to remain calm under pressure is a must!
  • Must be able to stand for several hours.
  • Excellent customer service skills and a willingness to obtain knowledge of the inventory.
  • Required to assist customers on the retail floor and help with merchandising projects as needed.

Qualifications:

High School or Equivalent. 1-2 Years Retail Cashier experience a plus. Must be able to lift minimum 50 pounds. Background check is mandatory. Knowledge of classical music helpful.

Part time positions available; nights and weekends, Fridays 11:00 am - 4:30 pm.

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Customer Service Representative- Part Time

The Boston Symphony Orchestra is looking for a Customer Service Representative in our Call Center to serve on our 2017 Telefundraising Campaign. You will be responsible for raising money for all three brands of the BSO- the BSO, Pops and Tanglewood. It is an excellent opportunity for hands on experience in one of the world's most successful non-profit performing arts organizations! The Call Center Representative will receive leads from our progressive dialing system and be responsible for roughly 100-200 calls per evening. Agent will make sure that patron inquiries and requests are handled appropriately as well as making sure that patron pledge information is correct regarding gift amounts, membership, addresses, e-mail addresses and telephone numbers.

Qualifications: Telefundraising and sales experience is a plus but a willingness to enthusiastically make the case for all three BSO brands is required as well as, at least, a general knowledge of the 18th - 21st century symphony orchestra repetoire. Candidates must also work a minimum of 18 hours per week. Scheduling is flexible but you must be able to work a minimum of 3-4 weekday evenings. An excellent phone manner is essential. Good typing skills and being comfortable in the Windows software environment is necessary.

Apply Online Now!

The Boston Symphony Orchestra is an Equal Employment Opportunity Employer