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Contact

  • Please note that our Ticketing and Customer Service email and phone line, as well as our subscriptions phone line, will be closed on Monday, May 26 in observation of Memorial Day.

Symphony Hall Box Office (In Person)

We have modified our Box Office processes for the 2024-25 performance season, and the in-person box office at Symphony Hall will abide by the hours below. During hours when the Box Office is closed, tickets will be available for purchase online at bso.org/events, and by phone at the hours listed below:

Box Office Hours for the week of May 18, 2025:
Sunday, May 18: Closed
Monday, May 19: Closed
Tuesday, May 20: Closed
Wednesday, May 21: Closed
Thursday, May 22: Closed
Friday, May 23: 12pm-8pm
Saturday, May 24: 12pm-8pm

Box Office Hours for the week of May 25, 2025:
Sunday, May 25: Closed
Monday, May 26: Closed
Tuesday, May 27: Closed
Wednesday, May 28: 4pm-8pm
Thursday, May 29: 12pm-8pm
Friday, May 30: Closed
Saturday, May 31: 12pm-8pm

Symphony Hall
301 Massachusetts Avenue
Boston, MA 02115

Tanglewood Box Offices (In Person)

Main Gate Box Office Hours 
Beginning Saturday, June 14, 2025
Monday-Friday: 12pm-6pm (or intermission on evenings with Koussevitzky Shed performances)
Saturday 9am-6pm (or intermission on evenings with Koussevitzky Shed performances)
Sunday 11am-approx. 3:30pm

Ozawa Hall Box Office
Opens 2.5 hours prior to Ozawa Hall event and closes 30 minutes after event start time.

Linde Center Box Office
Opens 1.5 hours prior to Linde Center event and closes 30 minutes after event start time.

Tanglewood
297 West Street
Lenox, MA 01240

Main Telephone Number

617-266-1492

Ticketing and Customer Service Contact Info

Ticketing and Customer Service Phone Number: 
617-266-1200
888-266-1200 (toll-free)
Ticketing and Customer Service Phone Hours:
Monday-Friday: 10am-4pm
Saturday: 12:30pm-4:30pm
Ticketing and Customer Service Email: customerservice@bso.org

Subscriptions Office Phone Line: 617-266-7575
Toll Free: 888-266-7575
Monday-Friday: 10am-4pm EST
The subscriptions phone line is closed Saturday and Sunday.