Contact Information

Due to the weather forecast for the greater Boston area, the Boston Symphony Orchestra performance scheduled for Thursday, February 9, 8PM, has been postponed.

A new date will be announced in the coming days. Ticket holders may wait until new concert date for this specific performance is announced and attend at that time, or exchange their tickets now for an alternative BSO performance in the future. Please call SymphonyCharge at 888-266-1200 for assistance.

We apologize for the inconvenience and appreciate your ongoing patronage. 


Mon-Fri 10-5PM and Sat 12:30-4:30PM

Symphony Hall Box Office Hours:
 Mon-Fri 10-6PM Sat 4-8:30PM (only open if there is a concert, if no concert on Sat, box office is closed).  

Tanglewood Box Office Hours:  The Tanglewood Box office in Lenox, MA is closed for the season, please check back for 2017 Tanglewood information!

Symphony Hall
301 Massachusetts Avenue
Boston, MA 02115

297 West Street
Lenox, MA 01240

Snow Line Information: 

Tanglewood Concert Line: 
The Tanglewood Concert line is updated daily during the Tanglewood Season with information about the days performances. 

Customer Service: 
Mon-Fri 10-5PM and Sat 12:30-4:30PM

To Make a Donation: 

(M-F 9AM-5PM)

Group Sales: 
617-638-9345 or 800-933-4255

Main Line: 
(M-F 9AM-5PM)

Tanglewood Switchboard:  


Access Information for Patrons with Disabilities: 


Symphony Hall Hours Shop during BSO Season:
Every Thursday & Saturday - 3:00PM - 6:00PM
Performances when the Cafe is open - 5:30PM through intermission
Performances when the Cafe is closed - hall doors through intermission

Symphony Hall Shop Hours for Holiday Pops:
Thursday & Friday 3-9PM
Saturday & Sunday 10AM-8:30PM
Monday, Tuesday, Wednesday open 1 hour before a concert.

Tanglewood Information: 
413-637-5180 is the only official online source for purchasing tickets to performances and events at Symphony Hall and Tanglewood. If you do not see listed in your web browser's address bar when viewing the performance schedule and purchasing tickets, please close your browser and visit

** Please note that all ticket purchases are final. Tickets are non-refundable. Please make sure you have selected the correct tickets for the performance(s) you would like to attend. **