How to Purchase Tickets for Boston Pops Performances

There are several ways to purchase tickets for Boston Pops performances: ONLINE, by phone, in person, and by mail.


It's easy--and safe--to purchase tickets on With a credit card and just a few clicks, your ticket order will be complete. The online ticketing system is available 24 hours a day and uses a secure server. Tickets are not refundable. All sales are final. Orders are subject to a $6.50 per ticket handling fee.

By Phone

Call SymphonyCharge at 617-266-1200 or 888-266-1200 (voice), or 617-638-9289 (TDD/TTY), Mon-Fri 12-4:30 pm. There is a $6.25 per order handling fee for tickets ordered by mail; a $6.50 fee per ticket for orders by phone or online.  Please note, per-ticket service fees may be higher for non-BSO events.


In Person

Symphony Hall Box Office
301 Massachusetts Avenue
Boston MA, 02115-4551

Fall/Winter/Spring Hours
Monday-Friday:  10am-6pm -- unless there is a performance scheduled.  If so, we remain open until a half-hour after concert time.

By Mail

Mail a completed order form along with payment to the address below. All mail orders are subject to a service fee of $6.25 per order (not per ticket).

Send mail orders for Symphony events,
and Tanglewood events ordered before June 1, to:

Box Office
Symphony Hall
301 Massachusetts Avenue
Boston, MA 02115

Send mail orders for Tanglewood events
ordered after June 1 to:

Ticket Office
297 West Street
Lenox, MA 01240 

Information for Accessible Seating & Services
There is a dedicated telephone line, 617-638-9431, for disabled patrons who would like to purchase tickets to BSO, Pops, or Tanglewood concerts, or who need information about disability services and seating at Symphony Hall or Tanglewood.

Ticket Terms & Conditions
Each ticket constitutes a license from the BSO to the purchaser. No ticket may be transferred or resold for any price above the purchase price printed on the ticket. Ticket price and ticket text (including owner's name) may not be altered. Altered tickets will be voided. By accepting a ticket, you are agreeing to the terms of this license. Tickets that are lost or stolen cannot be re-mailed. Reprinted tickets will be held for pick up at the Box Office. Reprinted tickets may be picked up only on the day of the performance, by showing the credit card used for the purchase and a picture ID.

Official Source for Purchasing Tickets -
We would like to remind you that is the only official source for purchasing tickets to Boston Pops performances and events. If you do not see listed in your web browser's address bar when viewing the performance schedule and purchasing tickets, please close your browser and visit