Contact Us

Visit our Frequently Asked Questions Page

Tickets and Customer Service:
Mon-Fri 10-5PM and Sat 12:30-4:30PM 

Symphony Hall
301 Massachusetts Avenue
Boston, MA 02115

Boston Symphony Hall Box Office Summer Hours
301 Massachusetts Avenue, Boston, MA
Box Office Fall/Winter/Spring Hours
Monday-Friday: 10am-6pm -- unless there is a performance scheduled. If so, we remain open until a half-hour after concert time.
Saturday: 4:30pm-8:30pm - Except if a concert is not scheduled. On those days the Box Office will be closed on Saturday.
Sunday: Closed, unless there is a concert scheduled. If so, we generally open 2 hours before concert time.

297 West Street
Lenox, MA 01240

Tanglewood Box Office Hours:
The Tanglewood Box office in Lenox, MA is closed for the season, please check back for 2019 Tanglewood information!

Please note: The Tanglewood Box Office closes at the end of intermission, or 30 minutes after the start of a performance if there is no intermission. After the Box Office closes, any remaining will-call tickets will be moved to the Main Gate for late pick-up. The Main Gate is located at 297 West Street. You may not enter the grounds without a ticket. Tickets cannot be purchased after the box office closes.  

Snow Line Information: 

Tanglewood Concert Line: 
The Tanglewood Concert line is updated daily during the Tanglewood Season with information about the days performances. 

To Make a Donation: 

(M-F 9am-5pm)

Group Sales: 
617-638-9345 or 800-933-4255

Main Line: 
(M-F 9am-5pm)

Tanglewood Switchboard: 


Access Information for Patrons with Disabilities: 


Symphony Hall Hours Shop during BSO Season:
Every Thursday & Saturday - 3:00 pm - 6:00 pm
Performances when the Cafe is open - 5:30 pm through intermission
Performances when the Cafe is closed - hall doors through intermission

Symphony Hall Shop Hours for Holiday Pops:
Thursday & Friday 3pm-9pm
Saturday & Sunday 10am-8:30pm
Monday, Tuesday, Wednesday open 1 hour before a concert.

Tanglewood Information: 

Glass House I
July 6-August 26
Phone: 413-637-5250
Monday-Thursday: 10am-4pm
Friday: 10am through intermission and post-concert
Saturday: 9am-11pm
Sunday: noon-5pm
Hours are subject to change.

Glass House II
July 6-August 26
Phone: 413-637-5255
Friday: 5:30pm through intermission and post-concert
Saturday: 9am-1pm and 5:30pm through post-concert
Sunday: noon-5pm
Hours are subject to change.

The Tanglewood Visitors Center
Monday-Friday 10am-5pm (unless there is a Shed performance which the Visitor's Center will close after intermission)
Saturday 9am-intermission of the evening Shed performance.
Sunday 12pm-5pm
Located in the Tanglewood Visitors Center, the BSO Archives Exhibit features a permanent collection on the history of Tanglewood, and this year, an exhibit that commemorates the 75th anniversary of the Tanglewood Music Center. is the only official online source for purchasing tickets to performances and events at Symphony Hall and Tanglewood. If you do not see listed in your web browser's address bar when viewing the performance schedule and purchasing tickets, please close your browser and visit

** Please note that all ticket purchases are final. Tickets are non-refundable. Please make sure you have selected the correct tickets for the performance(s) you would like to attend. **