How to Purchase Tickets for BSO Performances

There are several ways to purchase tickets for BSO performances: by phone, online, in person, and by mail.


Order tickets online at, 24 hours a day. There is a $6.25 per order handling fee for tickets ordered by mail; a $6.50 fee per ticket for orders online. Please note, per-ticket service fees may be higher for non-BSO events. Click here to view performances.

By Phone

Call SymphonyCharge at 617-266-1200 or 888-266-1200 (voice), or 617-638-9289 (TDD/TTY), Mon-Fri 10-5PM and Sat 12:30-4:30PM.

There is a $6.25 per order handling fee for tickets ordered by mail; a $6.50 fee per ticket for orders by phone or online. Please note, per-ticket service fees may be higher for non-BSO events.

In Person

Symphony Hall Box Office
301 Massachusetts Avenue
Boston MA, 02115-4551

Box Office Summer Hours June 17 – Sep. 15 Symphony Hall Box Office Hours
Monday – Friday: 10am-5pm

Box Office Fall/Winter/Spring Hours
Monday-Friday:   10am-6pm -- unless there is a performance scheduled.  If so, we remain open until a half-hour after concert time.
Saturday: 4:30pm-8:30pm - Except if a concert is not scheduled.  On those days the Box Office will be closed on Saturday.
Sunday:   Closed, unless there is a concert scheduled.  If so, we generally open 2 hours before concert time.

By Mail

Mail a completed order form along with payment to the address below. All mail orders are subject to a service fee of $6.50 per order (not per ticket).

Send mail orders for Symphony events,
and Tanglewood events ordered before June 1, to:

Box Office
Symphony Hall
301 Massachusetts Avenue
Boston, MA 02115

Send mail orders for Tanglewood events
ordered after June 1 to:

Ticket Office
297 West Street
Lenox, MA 01240 

Information for Accessible Seating & Services

There is a dedicated telephone line, 617-638-9431, for disabled patrons who would like to purchase tickets to BSO, Pops, or Tanglewood concerts, or who need information about disability services and seating at Symphony Hall or Tanglewood.

Ticket Terms & Conditions

Each ticket constitutes a license from the BSO to the purchaser. No ticket may be transferred or resold for any price above the purchase price printed on the ticket. Ticket price and ticket text (including owner's name) may not be altered. Altered tickets will be voided. By accepting a ticket, you are agreeing to the terms of this license. Tickets that are lost or stolen cannot be re-mailed. Reprinted tickets will be held for pick up at the Box Office. Reprinted tickets may be picked up only on the day of the performance, by showing the credit card used for the purchase and a picture ID.

Official Source for Purchasing Tickets -

We would like to remind you that is the only official source for purchasing tickets to Tanglewood performances and events. If you do not see listed in your web browser's address bar when viewing the performance schedule and purchasing tickets, please close your browser and visit

BSO evening performances begin at 8pm. Friday-afternoon performances begin at 1:30pm. Doors open 60 minutes prior to concert time. For the comfort of our artists and patrons, late seating will take place during the first convenient pause in the program.

There is a substantial overall savings when purchasing a BSO series subscription-a 10-20% savings on the ticket prices, depending on the concerts selected. This includes Choose-Your-Own subscriptions and set series that have as few as three concerts. Subscriptions include free concert exchange privileges and numerous other benefits.