Contact
Ticketing and Customer Service (By Phone and Email)
Customer Service and Ticketing Phone Line
617-266-1200
888-266-1200 (toll-free)
Monday-Friday: 10am-4pm
Saturday: 12:30pm-4:30pm
customerservice@bso.org
Subscriptions Office Phone Line
617-266-7575
Monday-Friday: 10am-4pm
The subscriptions phone line is closed Saturday and Sunday.
Symphony Hall Box Office (In Person)
Symphony Hall
301 Massachusetts Avenue
Boston, MA 02115
We have modified our Box Office processes for the 2023-24 performance season, and the in-person box office at Symphony Hall will abide by the hours below. During hours when the Box Office is closed, tickets will be available for purchase online at bso.org/events, and by phone at the hours listed above.
Box Office Hours for the week of September 24, 2023:
Sunday, Sept. 24: 10:30am-2:30pm
Monday, Sept. 25: Closed
Tuesday, Sept. 26: 4pm-8pm
Wednesday, Sept. 27: Closed
Thursday, Sept. 28: Closed
Friday, Sept. 29: Closed
Saturday, Sept. 30: Closed
Box Office Hours for the week of October 1, 2023:
Sunday, Oct. 1: Closed
Monday, Oct. 2: Closed
Tuesday, Oct. 3: Closed
Wednesday, Oct. 4: Closed
Thursday, Oct. 5: 12pm-8pm
Friday, Oct. 6: 10am-8pm
Saturday, Oct. 7: 10:30am-6:30pm
Tanglewood Box Offices (In Person)
Linde Center Box Office
Opens two hours prior to concert time
Main Gate Box Office
Closed for the season
Ozawa Hall Box Office
Closed for the season
Tanglewood
297 West Street
Lenox, MA 01240
Tanglewood Text Line: 413-881-1919
To help serve you better in the summer, you can text us with any questions, comments, or concerns. This service is available only from when the gates open through intermission of the performance. This text line is only in use during the Tanglewood season. For assistance, please reach out to us by phone or email.