FAQs for Educators

This is my first time visiting Symphony Hall - what is the general arrival and exit policy for these concerts?

Please check back in November for updated language on arrival and exit policies.

Where should our bus driver plan to drop us off?

Please check back in November for updated language on bus drop-off and pick-up policies.

What is the appropriate age range for these concerts?

BSO Youth Concerts are designed especially for students in grades 4-6. However, we understand that schools may wish to send students from a range of grade levels to the performances. Keeping in mind the program's target audience and content, we defer to teacher/administrator judgment as to the grade levels within their school that will benefit most from the concert experience.

How long is the program?

The program is approximately 1 hour in length.

Are there any opportunities for my student to meet a musician?

Please check back in November for updated information on instrument demonstrations.

How do I purchase tickets for these concerts? 

SymphonyCharge manages all tickets sales for these performances (now including BPS students). A friendly operator will walk you through the ticketing process, and send you a confirmation of purchase. The phone number for SymphonyCharge is (617) 266-1200.

Students and teachers from the Boston Public Schools are invited to attend any performance for free, subject to availability and with advance reservation. Reservations may be made through SymphonyCharge at 617-266-1200. For more information about BPS tickets and how to make BPS reservations, email education@bso.org)

Where will our seats be located in the hall?

The BSO's Youth Concerts are general seating, and we will seat schools as they arrive at the hall. Every group will be given equitable opportunity for seating. Please prepare your students for the likelihood of sitting in any open seats in the hall. Whenever possible, school groups will be seated together.

Will there be supplementary materials available in advance of the program?

Yes - the BSO will be posting Supplementary Materials for the Youth Concerts in early fall.  

Can we bring food and/or snacks to Symphony Hall?

Food and beverages are not permitted within the concert hall and we are not able to accommodate groups for lunch. Please schedule your day so that students eat snacks and meals before or after the concert.

We have some students with special needs in our group. How do I make appropriate arrangements for them?

Symphony Hall is fully accessible, and we ask you to communicate the nature of your group's needs to SymphonyCharge so they can connect you directly to the access coordinator.